Anwer to your questions

When is my payment due?

Payment is due on or before the due date specified on the front of your statement.

How do I pay my bill?

When paying your bill at the Business Office, bring all of page one.

When mailing your payment, write the amount paid on the remittance slip. Also write your area code and telephone number on your check. Place the remittance slip and check in the return envelope supplied and mail it to the following location:

P.O. Box 1006
Ashford, AL 36312

Or you may choose to use the after hours drop boxes located at our Business Office in Ashford & Dothan.

Who do I call before I dig?

Please call 334-899-3333 or 334-699-3333 48 hours before you do any of the following: planting trees, excavating, trenching, digging fence post holes or drainage diches, drilling, boring, grading, etc.

How do I get information on the products and services WOW! offers?

For details, residential and business customers may contact our Business Office at 334-899-3333 or 334-699-3333

How do I report service problems?

Call 334-899-1414 or 334-699-3333. We make ever effort to repair service problems promptly.

Rate Codes for Long Distance:

vClass of Call (1st digit):

C = Customer dialed calling card
S = Direct dialed station
P = Person to person
O = Operator station

Rate Period (2nd digit):

D = Day
E = Evening
N = Night/Weekend
R = Standard (overseas call)
T = Discount (overseas call)
Y = Economy (overseas call)

Customer / Operator Dialed (3rd digit):

C = Customer dialed
O = Operator dialed

*Non-deniable Charges

Failure to pay these charges will result in the termination of these services and/or collections procedures but not in the disconnection of your local telephone service.